Sales Support Specialist

• Efficiently handle data entry tasks, including customer information, orders and documents related to orders and various updates
• Independently handle routine customer inquiries, direct complex issues to the appropriate team members, as well as to coordinate necessary information for the team
• Prepare and organize necessary documentation for sales transactions and operations history records
• Assist and support Sales Team in handling different administrative tasks and reports
• Coordinate information regarding orders, product deliveries, reporting etc. within the company and the customers.

• Professional English and Latvian knowledge, other European language proficiency would be a great advantage*
• At least 2 years experience in administrative or Sales or Customer Support role 
• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines, by keeping focus and attention to details
• Excellent communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders
• Proficiency in using of different systems, for example MS Office, Bitrix24 CRM, Microsoft Axapta etc., to track customer information, product offer and order information, sales activities and follow ups.

• Dynamic and exciting work experience at leading wooden packaging manufacturer
• Professional, friendly and responsive support of colleagues in the working process
• Trainings, regular team building and corporate events
• Access to KRONUS library with the latest personal and professional development literature
• Workplace in a modern and comfortable office located in TC SAGA, as well as all the necessary equipment for work
• Health insurance from first working day
• Hybrid working model after trial period
• Gross salary 1800,- EUR per month + bonuses for reaching personal and team's KPIs.

* Considering that LTD Kronus operates internationally and we have business partners/customers worldwide, the foreign language skills specified in the requirements are essential for performing described duties.