Norwegian Speaking IT Specialist

Tietoevry invites to join our Data Platforms team. Our tasks range from 1st line support to help clients with their daily requests to ensuring stable electronical data interchange to implementation of customers and new solutions for corporate customers in public, bank and business sectors. We promise you a great and positive working environment.

We offer working experience on an international level in a leading global IT company with Scandinavian values, business stability and openness. As well as working normal business hours and possibility to work remotely from anywhere in Latvia!

With us you will be responsible for:

• Work with customer incidents, requests and inform customers about events and changes.
• Identify and nominate problem cases.
• Coordinate customer incidents to ensure solution within agreed SLAs.
• Assist 2nd and 3rd line and participate in root cause problem solving.
• Monitor systems and keep related documentation up to date.
• Communicate directly with customers, service managers and IT technicians.

We expect you have:

• Fluent Norwegian language, as well as  English.
• Are a service minded person with excellent cooperation and customer service skills.
• Have relevant work experience, solid  computer skills and interest in IT field (Service specific training and general knowledge is provided by the department).

As a person:

• Are detail oriented and are willing to learn new skills.
• Can work independently and within the team.
• Eager to take initiative and ability to prioritize tasks.

We offer: 

• Challenging work and experience on an international level in a leading global IT company.
• Professional and personal development opportunities. 
• Scandinavian values, business stability and openness.
• Friendly work environment.
• Excellent and competent colleagues. 
• Working normal business hours and possibility to work remotely from anywhere in Latvia!
• Competitive remuneration up to 1400- 1800 EUR monthly/gross* and benefits package (health insurance, sports and a lot more).

*Monthly salary offer will be defined based up on the candidate’s professional competence compliance with job demands. The salary is a part of the remuneration package provided by Tieto Latvia, that includes additional bonuses and opportunities (health insurance, additional holidays, professional development etc.)