Front Office Manager

Radisson Hotel Group is hiring Front Office Manager in Riga, Park Inn by Radisson Riga Valdemara . If you are ready to be part of hospitality business, buckle your seat belt and drive fast, by being a part of the team who will work for our hotels to become great again - Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter with ‘’Yes I Can’’ attitude. In Radisson we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on.

Key Responsibilities:

• Provide professional customer service.
• Welcome hotel guests, ensure check-in and check-out.
• Perform audits and reporting.
• Lead the Reception team.
• Work closely with Operations manager.
• Be aware of any special requests and requirement guests may require.
• Provide and maintain high service and customer care standards to hotel guests.
• Maintain high confidentiality in regards to guest privacy.

• A minimum of 2 years experience in a front office management role.
• Strong leadership and team management skills, with a demonstrated ability to train and develop staff
• Exceptional organizational skills and attention to detail.
• Ability to handle high pressure situations and make decisions quickly and effectively.
• Ability to work shifts (including night shifts).
• Knowledge of EMMA (Radisson Hotel Group PMS) and OPERA PMS system (or similar) will be considered as an advantage.
• Excellent team player with strong communication skills.
• A customer-oriented mindset with a commitment to delivering outstanding service.
• Fluent English, Latvian, other languages will be considered as an advantage.

• Salary 2000 -2200 euro (gross) depending on the skills and experience.
• Health insurance after probation period.
• Free meals on Duty.
• Social guarantees.
• Employees benefit package.
• Excellent working conditions.
• Work in international environment.
• Personal and career development.