FO Manager

Radisson Hotel Group is hiring Front Office Manager in Riga, Radisson Blu Daugava Hotel. If you are ready to be part of hospitality business, buckle your seat belt and drive fast, by being a part of the team who will work for our hotels to become great again - Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter with ‘’Yes I Can’’ attitude. In Radisson we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on.

Key Responsibilities:

• Provide professional customer service.
• Welcome hotel guests, ensure check-in and check-out.
• Perform audits and reporting.
• Lead the Reception team.
• Work closely with Operations manager.
• Be aware of any special requests and requirement guests may require.
• Provide and maintain high service and customer care standards to hotel guests.
• Maintain high confidentiality in regards to guest privacy.

• Fluent English, Latvian, other languages will be considered as an advantage.
• Experience and interest in hospitality industry.
• Ability to work shifts (including night shifts).
• Knowledge of EMMA (Radisson Hotel Group PMS) and OPERA PMS system (or similar) will be considered as an advantage.
• Excellent team player with strong communication skills.
• Passion for delivering great customer service.

• Salary 2000 -2200 euro (gross) depending on the skills and experience.
• Health insurance after probation period.
• Free meals on Duty.
• Social guarantees.
• Employees benefit package.
• Excellent working conditions.
• Work in international environment.
• Personal and career development.